Refund Policy
Begin with your order details
A return or exchange request may be made within 30 days of receiving your order. Email our team with the order number or proof of purchase and tell us what you would like to return. For a change of mind, the item must remain unused and in its original condition and packaging. Wait for our return instructions before sending the parcel so we can associate it with your purchase.
Return costs and delivery problems
We bear the shipping expense for eligible returns, including change-of-mind returns and goods that arrive defective, damaged, incorrect or incomplete. We will provide a prepaid label or arrange another merchant-paid method. Describe any problem and include helpful photographs where available. A damaged or incorrect delivery is not subject to a requirement that you overlook the issue; applicable consumer rights remain protected.
Sending the parcel and choosing an exchange
The business address at the end of this page is our default return destination unless our team supplies a dedicated address for your case. Use the approved instructions. To request an exchange, identify the replacement you prefer; availability and the next steps will be explained before proceeding.
Inspection and repayment
Once your return has been received, inspected and approved, we send the refund to your original payment method within 10 business days. Additional posting time can depend on your bank or payment provider. Keep the return and refund correspondence and contact us if you need assistance following up.
Requests before dispatch
If you wish to cancel or amend an order, contact us before it ships. We will try to intervene in fulfillment, but a request is not a guarantee that a change can be made. After dispatch, the return arrangements above apply.
Merchant contact details
Simplemodern
Email: Support@Simplemorern.shop
Telephone: 720-586-2626
Address: 41 Modoc St, Ward, Colorado, 80481, US